This page was most recently updated on 16th May 2024.

At Ashnil HR Consultants, we strive to provide high-quality document preparation and HR services to our clients. However, we understand that circumstances may arise where a refund is necessary. Therefore, we have established the following refund policy to ensure fairness and transparency:

Refund Eligibility:

Clients may be eligible for a refund if they have paid for services that have not been rendered or completed by Ashnil HR.

Refunds are subject to approval based on the specific circumstances of the request and adherence to the terms outlined in this policy.

Non-Refundable Services:

Certain services, such as consultation fees or administrative charges, may be non-refundable. These fees are communicated to clients before engagement and are not eligible for refund.

Request Process:

To request a refund, clients must submit a written request detailing the reason for the refund and providing any supporting documentation.

Refund requests will be reviewed by our team within 10 business days.

Approval and Processing:

Approved refunds will be processed within 90 days of approval.

Refunds will be issued using the original method of payment unless otherwise specified by the client.

Deductions:

Refunds may be subject to deductions for any applicable processing fees or expenses incurred by Ashnil HR in providing the services.

Dispute Resolution:

In the event of a dispute regarding a refund request, clients may contact our customer support team for resolution.

By engaging us for document preparation and HR services, clients agree to abide by the terms of this refund policy. We reserve the right to amend this policy at any time without prior notice.